At Europe Consult, we are committed to protecting and respecting your privacy. This GDPR Compliance Notice explains how we collect, use, and protect your personal information in accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679.
By using our website and services, you consent to the collection and use of your personal data as outlined in this notice.
1. Data We Collect
We collect and process the following types of personal data:
- Personal Information: Name, email address, phone number, postal address, date of birth, and other contact details.
- Service Information: Data related to the services we provide, such as details about your consultation, visa application, educational goals, or employment information.
- Financial Information: Payment details when purchasing our services.
- Technical Information: IP address, browser type, and device data collected when you visit our website.
2. How We Use Your Data
We collect and use your data for the following purposes:
- To provide you with the services you have requested.
- To communicate with you regarding your inquiries, applications, or services.
- To process payments for services.
- To comply with legal and regulatory obligations.
- To improve and optimize our website and services.
3. Legal Basis for Processing Personal Data
We process your personal data on the following legal bases:
- Performance of a contract: We need your personal data to fulfill our contractual obligations, such as providing consultation services, processing visa or residency applications, and more.
- Consent: For certain types of data processing, such as receiving marketing communications, we will ask for your consent.
- Legal obligations: We may be required to process your data to comply with applicable laws.
- Legitimate interests: We may process your data to improve our services, ensure security, or conduct business analytics.
4. Your Data Protection Rights
Under the GDPR, you have the following rights regarding your personal data:
- Right to access: You have the right to request a copy of your personal data that we hold.
- Right to rectification: You have the right to request corrections to any inaccurate or incomplete data.
- Right to erasure: You can request that we delete your personal data in certain circumstances.
- Right to restrict processing: You can request that we limit the processing of your data in certain cases.
- Right to data portability: You can request that we transfer your data to another service provider.
- Right to object: You have the right to object to our processing of your personal data, particularly in cases of direct marketing.
- Right to withdraw consent: If you have provided consent for any data processing, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us at [email protected]
5. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. After that period, we will securely delete or anonymize your personal data.
6. Sharing Your Data
We do not sell, rent, or trade your personal information to third parties. However, we may share your data with:
- Service providers: Such as payment processors or IT service providers, who assist us in delivering our services.
- Legal and regulatory authorities: If required by law or to protect our legal rights.
- Third-party partners: For immigration, legal, or educational purposes as part of providing our services.
7. Data Security
We take the security of your personal data seriously and have implemented appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.
8. International Data Transfers
If you are located within the European Economic Area (EEA), we may transfer your personal data to countries outside of the EEA. We ensure that such transfers are in compliance with GDPR and appropriate safeguards, such as standard contractual clauses, are in place to protect your data.
9. Cookies
Our website uses cookies to enhance your experience and gather information about your usage. Cookies are small files stored on your device that help us improve our services. You can manage your cookie preferences through your browser settings.
10. Changes to This GDPR Policy
We may update this GDPR compliance notice from time to time to reflect changes in our data practices or legal requirements. Any updates will be posted on this page, and we encourage you to review this notice periodically.
11. Contact Information
If you have any questions or concerns about this GDPR compliance notice or how we handle your personal data, please contact us:
- Email: [email protected]
- Telegram: @european-services
- Address: bul. «Vitosha» 40, 1000 Sofia, Bulgaria